Operations Overview
Monthly Recurring Revenue
$41,698
Active Customers
9
Open Tickets
6
Churn Rate
1.8%
ARR
$500,376
Avg Health Score
72
Monthly Recurring Revenue
Last 6 months
Support Tickets
Opened vs resolved
Active Alerts
View allHigh churn risk detected
NovaTech Industries has not logged in for 15 days and has an overdue invoice. Health score dropped below 50.
Mar 29, 2026
Morgan Davis
Payment processing failure
Recurring payment for DataForge Inc failed 3 consecutive times. Card on file may be expired.
Mar 28, 2026
Jordan Lee
API error rate spike
Error rate for the data ingestion API exceeded 5% threshold. Affecting multiple enterprise customers.
Mar 30, 2026
Sam Wilson
Trial expiring in 5 days
Orion Software trial expires on April 25. No conversion signals detected yet.
Mar 30, 2026
Alex Thompson
Unusual login activity
Pinnacle Group account shows login attempts from 4 new IP addresses in the last 24 hours.
Mar 31, 2026
Morgan Davis
Recent Activity
Payment of $1,200 received from Vertex Solutions
System
New urgent ticket TK-1040 opened by NovaTech Industries
Priya Patel
Ahmed Hassan from Orion Software started trial
System
Critical alert: API error rate spike detected
API Monitor
CloudBridge Systems subscription canceled
Lisa Tanaka
Internal note added for NovaTech Industries regarding churn risk
Morgan Davis
Ticket TK-1037 resolved - webhook configuration for Vertex Solutions
Jordan Lee
Invoice INV-2024-0102 overdue for NovaTech Industries ($98,400)
System